• The number of guests staying at the property should not exceed the reservation specifications. Unauthorized guests or events may lead to the cancellation of your booking, and you will be required to leave without exceptions. Please note that external security cameras are in place for monitoring purposes.
• Guests are obliged to adhere to a good neighbor policy, refraining from engaging in illegal activities.
• Strict observance of quiet hours from 10 pm to 8 am is required.
• Smoking is strictly prohibited on the premises.
• Prohibited activities include commercial photography, filming, and the erection of tents or structures.
• The renter assumes responsibility for any property damage and agrees to accept charges to the designated card for such occurrences.
• Access to other units, the garage, storage, or basement is strictly prohibited.
• Ensuring property security involves locking front and back doors, closing windows upon departure, and returning the key to the designated lockbox.
• Exclusive use of toilet paper for flushing is mandatory; disposal of other items in the trash can is necessary to prevent sewer system clogging, with the renter bearing responsibility for any repair costs.
•  Furniture rearrangement is not allowed, and caution must be exercised with makeup products on linens.

• You are entitled to one set of towels. An additional set may be requested with a day’s notice, subject to a $20 fee.
• Check-In/Check-Out: Early check-in or late check-out requests are permissible with a 24-hour notice and are subject to a $100 fee.
• Pets: The accommodation of up to two dogs is available at a rate of $45 per pet for 1-bedroom apartments, $55 per pet for 2-bedroom apartments, $75 per pet for 3-bedroom apartments, and $100-150 per pet for 5-bedroom apartments and larger (we accept dogs only).
• Hot tub: If your property has a hot tub, please note that it is an additional service with a fee of $100 for booking under 3 nights and $150 for booking more than 3 nights. (This extra fee is for cleaning after use). Please inform us at least 8 hours in advance if you would like to use it so we can prepare.
• Belongings: Prior to departure, guests must thoroughly inspect their belongings to prevent a $100 fee (plus shipping fee) for lost items.
• Late Check-Out: A $100 late check-out fee is applicable for stays beyond 11:00 am, facilitating the cleaning team’s adherence to their schedule.
• Lost Keys: Replacement keys can be obtained for a fee of $100.
• No Smoking: Indoor smoking is strictly prohibited. A $1,000 fee is levied for comprehensive cleaning, including curtains, fabrics, and the use of an ozone machine to eliminate odors.
• Extra Guests: Each additional guest incurs a $100 cleaning fee per person.
• If the temperature drops below 34 degrees (F), please take precautions by allowing water to drip from all faucets and showerheads in both the kitchen and bathroom, opening all cabinet doors, and periodically flushing the toilet to prevent freezing. You are responsible for any issues related to frozen pipes, and alternative accommodations may not be provided. Warmer weather might result in pipe bursts, requiring the replacement of the entire water line, and repair costs are subject to a filed claim. Please handle this situation with caution

• Handle the property with care, maintaining its original condition.
• Close and lock doors and windows when absent to prevent theft or damage.
• Conduct yourselves respectfully to prevent disturbances to neighbors, traffic flow, and the community.
• Adhere to all applicable parking restrictions and limitations.
• Maintain cleanliness and tidiness both inside and outside the property.
• Properly dispose of trash and recycling.
• Be mindful of parking habits, avoiding obstruction of neighbors’ driveways or parking spaces.
• Consider neighbors’ needs when using shared spaces like laundry rooms and common areas.
• Respect the privacy of neighbors.

• The property is for temporary and transient use only, not as a permanent residence.
• Please refrain from using this property’s address for receiving mail or packages. We cannot be held responsible for any loss or non-delivery of your items.

Toshi Stay welcomes pets and service animals responsibly — but only when disclosed and approved.

Pet Policy

• Pets allowed only in approved homes, max 2 dogs ≤50 lbs.

• Fees: 1BR: $25/night/pet | 2–3BR: $30/night/pet | 4+BR: $40/night/pet

• Stays >5 nights require written approval & higher deposit.

• No pets in mid-term (30+ day) stays.

• Pets must be disclosed & approved at booking.

• Pets must stay off furniture & beds, crated if left alone, leashed outside, and waste removed.

• Guests are responsible for damages, odor, extra cleaning, or lost income from pets.

• Bringing a pet without written approval will result in immediate cancellation of your reservation without refund.

Emotional Support Animals (ESA)

• ESA are not service animals and follow the pet policy above.

Service Animals

• Service animals are welcome but must be disclosed at booking & answer: Is the animal required because of a disability? What work or task has it been trained to perform?

• Adding a service animal after booking requires written approval.

• Guests remain responsible for cleaning up after service animals & any damage.

• Bringing a service animal without disclosure & approval at booking will result in immediate cancellation without refund.

Thank you for helping us maintain clean, safe, and welcoming homes for all.

• Parties, events, commercial photography, and structures are prohibited unless written approval is obtained from the landlords.
• Charcoal grills are prohibited, and the lighting of bonfires, fire pits, or any open flames is strictly forbidden.
• The use of fireworks is not permitted.
• Tenants are responsible for any damage caused by their events, commercial photography, or charcoal grills.
• Tenants must comply with all applicable laws and ordinances.
• The landlord reserves the right to amend or revoke this policy at any time.

• The property must not be used for any criminal activity, with strict prohibition that may result in fines, prosecution, or immediate eviction.
•  Report any suspected criminal activity to the landlord or police immediately.
• This policy does not intend to discriminate against any tenant on the basis of race, color, religion, sex, national origin, familial status, or disability.

• Only guests listed on the pre-arrival form or at the time of reservation are allowed to stay.
• Approval is required for any other visitors after 8 pm; violation constitutes a breach of house rules.
• All guests and visitors are the responsibility of the primary booking guest.
• Tenants are responsible for the conduct of their visitors and guests.
• Visitors and guests must comply with all rules and regulations of the premises.
• Visitors and guests must park in designated areas only.
• The total number of guests cannot exceed the maximum allowed on the property.

Failure to comply with house rules will lead to reservation termination and eviction of all guests, with the full cost of the reservation remaining payable.

Refunds, if applicable, will be processed 14 days after the check-out date.

• The lessee bears the responsibility to supervise children, pets, and valuables, ensuring that they are not left unattended. Leaving valuable items, children, pets unattended on the property or in one’s vehicle is expressly prohibited.The owner and property management company explicitly disclaim any liability for losses or injuries incurred during the term of the lease. The lessee acknowledges and assumes sole responsibility for the supervision and well-being of individuals and possessions throughout the rental period.
• The lessee hereby undertakes the obligation to indemnify and release, to the maximum extent permitted by applicable law, both the property owner and the owner from any and all claims, whether known or unknown, that may arise as a consequence of the lessee’s actions or in connection with the use of or presence on the property.
• Tenants/guests enter into this lease or reservation as an expression of their voluntary agreement to rent the property in its present condition, encompassing its construction, layout, and overall state. A one-hour grace period, commencing after the designated check-in time, is allotted for property inspection and reporting of any malfunctions. Notwithstanding, they hereby release the owners and property managers from any claims regarding the condition, layout, or state of the property
• Any negative feedback or reviews concerning aspects clearly stated in our listing, such as the absence of regular TV cable (requiring login) or the existence of two units on the property, will be considered a violation of our house rules due to inadequate reading of our listing. In such instances, the host platform (Airbnb, VRBO, etc.) reserves the right to remove your review without contesting our position

1. Maximum Occupancy

The hot tub is designed for a maximum of 6 people. Please do not exceed this limit for safety reasons.

2. Shower Before Use

Prior to using the hot tub, we request that you take a quick shower to rinse off any lotions, oils, or substances that may affect the water quality. Please do not bring any oil, lotion, or any chemical or product to the hot tub.

3. No Glass or Food

For safety and cleanliness, please do not bring glass containers or food into the hot tub area.

4. Temperature Guidelines

The hot tub is maintained at a comfortable 95°F when not in use.

Guests can adjust the temperature up to a maximum of 100°F  before using it. It may take approximately 2 hours to reach the desired temperature.

Caution: Please use caution when adjusting the temperature above 99°F  as it may not be suitable for young children.

Maximum Temperature: For safety reasons, please do not exceed 101°F

5. Supervision of Children

Children under the age of [insert age] must be supervised by a responsible adult while using the hot tub.

6. No Smoking

Smoking is strictly prohibited in and around the hot tub area. Please use designated smoking areas.

7. Cover Usage

When not in use, please securely replace the hot tub cover to conserve energy and maintain cleanliness.

8. Report Issues Promptly

If you encounter any issues with the hot tub, such as malfunctioning equipment or water quality concerns, please report them to us immediately.

9. Liability Disclaimer

By using the hot tub, you acknowledge that you do so at your own risk. We are not liable for any injuries or accidents that may occur.

10. Compliance with Local Regulations

Please adhere to any local regulations or guidelines regarding hot tub usage.

11. Check-out Instructions

When checking out, please clean out the area and put the cover back and lock the room when you don’t use it.

Kindly be aware that the hot tub is an optional amenity for this property, and a separate fee applies for its use. In the event that the hot tub is unavailable or undergoing maintenance during your desired time of use, a refund will be provided for the hot tub fee only. It’s important to note that this amenity is additional and does not impact your overall reservation for the property

For security purposes, a security camera is located in the exterior common area overlooking the hot tub. The camera does not record audio and does not have a view of the private changing areas

We are excited you’ve chosen our home for your gathering! To ensure a safe and enjoyable experience for everyone, please follow these pool rules:

Safety:

• Supervision: Children under 14 years old must be accompanied by an adult at all times while in the pool area.
• Cameras are Active: For your safety, security cameras are monitoring the pool area.
• No Diving: Diving is not allowed.
• Safe Entry & Exit: Please enter and exit the pool from the deck only.
• No Jumping: No diving head first from the deck.
• Side Rails: Please refrain from sitting or standing on the side rails and caps, as they are old.
• Respectful Use: No whirlpools or excessive wave making. Please keep water in the pool.

Cleanliness & Courtesy:

• Shower Before Entering: Please shower before entering the pool.
• No Food or Drinks: Food or drinks are not allowed in the pool.
• Towels: Pool towels are not provided. Please bring your own towel.
• Furniture: Please return pool furniture to its original location after use.
• Slippery Patio: The patio can be slippery when wet. Please walk carefully and avoid running.
• Dry Feet Inside: Please avoid entering the house with wet feet.

Safety Equipment:

• Life vests are not provided. Please feel free to bring your own if needed.

Liability: We assume no responsibility for accidents or injuries that occur while using the pool.

By following these rules, you can help ensure a safe and enjoyable experience for everyone.

1) Each guest is permitted to use the golf cart for a maximum of 2 hours per day, with a usage fee of $100 per hour.

2) Only guests who are at least 18 years old and possess a valid driver’s license are permitted to operate the golf cart.

3) The golf cart must be operated within designated areas and pathways on our property. Off-roading or driving on public roads is strictly prohibited.

4) Seat belts must be worn by all passengers while the golf cart is in motion.

5) Prior to usage, guests must schedule their desired time slot and pay the applicable fee.

6) Guests are responsible for any damage caused to the golf cart during their usage and will be held liable for repair or replacement costs.

7) Upon payment and scheduling, a member of our team will meet guests to provide guidance and have them sign a waiver before using the golf cart.

8) Operating the golf cart under the influence of alcohol or drugs is strictly prohibited.

9) Guests must adhere to all local traffic laws and regulations while operating the golf cart.

10) The golf cart should not be used for towing or carrying excessive loads beyond its capacity.

1. Supervise children at all times. Farms can be exciting but also have potential hazards. Keep a close eye on children around animals, equipment, and other potential dangers. 2. Stay on designated paths. Do not wander into restricted areas or animal enclosures. 3. Wear closed-toe shoes. This protects your feet from uneven terrain and potential animal droppings. 4. Do not feed the animals. We have specific diets for our animals to ensure their health. Please refrain from offering them any food or treats you may bring. Animal Interaction: 1. Observe animals from a safe distance. Do not attempt to pet, touch, or handle any animals unless specifically authorized by the host. 2. Be gentle and respectful towards all animals. Loud noises, sudden movements, or aggressive behavior can startle animals. 3. Wash your hands thoroughly after any contact with animals or animal enclosures.